1/46About
Experience an abundance of unparalleled facilities and features at GEM Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Johor Bahru.For visitors traveling by automobile, complimentary parking is available.Reception assistance is offered at the hotel featuring luggage storage. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the GEM Hotel with convenient amenities like room service and daily housekeeping at your disposal. At GEM Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the hotel, bottled water is available for those moments when it seems necessary.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer toiletries to enhance your experience. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.
104 Reviews
- Cleanliness
- 7.0
- Staff
- 7.2
- Location
- 7.3
What Guests Say
- “The front office staff/manager was so kind. I cant withdraw some cash for deposit even after i went to few ATMs but she still allow me…”
- “I wasnt able to check in on the day of my booking. The staff called me last minute to inform me that my booked room had”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Queen Room
- Air conditioning
- Bath or Shower
- Closet
- Complimentary drinking water
1/4Standard Queen Room
- Air conditioning
- Bath or Shower
- Bidet
- Body soap
1/4Twin Superior Room
- Air conditioning
- Bath or Shower
- Closet
- Complimentary drinking water
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What Guests Loved
Based on 104 reviews
Pros +
- cleanliness
- The front office staff/manager was so kind. I cant withdraw some cash for deposit even after i went to few ATMs but she still allow me to check in. Thank you and you deserve a 5 star Compliment ??
- I wasnt able to check in on the day of my booking. The staff called me last minute to inform me that my booked room had
Cons -
- Fabrics not clean. Can find "hair" under blanket. Bedsheet and blanket got stains.
- Can improve the maintenance of the facilities. The lock to the door of my room wasn't in good order. The bathroom facilities and washing machine were not maintained properly.
- I booked my reservations on 3rd Feb, and I clearly stated that I might check in late on 4th 1am due to my arrival from Shah Alam. But when I went there suddenly all rooms are already taken and the receptionist said that it must be booked with deposit. But in the apps said just paid on arrival. What a waste of time.
cleanliness
The front office staff/manager was so kind. I cant withdraw some cash for deposit even after i went to few ATMs but she still allow me to check in. Thank you and you deserve a 5 star Compliment ??
I wasnt able to check in on the day of my booking. The staff called me last minute to inform me that my booked room had
Consider fair for this price, toilet clean
Fabrics not clean. Can find "hair" under blanket. Bedsheet and blanket got stains.
I was in a private room with a double bed and with a shared bathroom on level 3 of the shop. It is okay if you are on a budget and only need a room to sleep. The facilities are very basic.
Can improve the maintenance of the facilities. The lock to the door of my room wasn't in good order. The bathroom facilities and washing machine were not maintained properly.
Not recommended and might as well just stated on apps for depo if necessary
I booked my reservations on 3rd Feb, and I clearly stated that I might check in late on 4th 1am due to my arrival from Shah Alam. But when I went there suddenly all rooms are already taken and the receptionist said that it must be booked with deposit. But in the apps said just paid on arrival. What a waste of time.
Bad
Worst hotel I’ve stayed in. - The room was too small to even move.- Beds were extremely uncomfortable.- Bedside table was too small to keep the things. - Only 2 water bottles were provided for the whole 3 days 2 nights stay- Only 1 towel was provided for 2 people
Staff very efficient, courteous and helpful.
Worth the money especially for budget hotel.
Shared bathroom
Centralize location. Friendly staff
NIL
lokasi ok
staff not friendly...muka masam...macam yalllll
Passable
The bed was bad. Room was smelly
Clean
Small room
Will repeat..staff terbaik
It's too far from the tawn
clean
Bad
the bed sheet has also not been changed once during the four nights
We like your facilities and cleaness
Nil
Private space in room
Value
More cleaning need
The location is close to Rumah Iskandar Malaysia (my destination).
I am not comfortable with the see-through type of toilet which I think is not suitable for Asian Culture.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of MYR 50.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
19 Jalan Sentral 24, Johor Bahru
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